AR Customer Portal

Shipping

 NB - During the COVID-19 pandemic the above shipping timings may vary.

  • Most orders will be processed within 1-2 working days
  • London : local courier 1 working day
  • UK :  DHL 1-2 working days
  • Europe: DHL 2-3 working days
  • All other countries: DHL 2-3 working days
  • Alessandra Rich is not responsible for lost packages due to incorrect address information
  • Shipping cost is £35 for international orders, £20 for shipments to Europe and £10 for UK orders.
  • Orders above the total value of £750 are subject to free shipping
  • Orders shipped outside the EU may be subject to local duties and taxes in the country of delivery. Alessandra Rich does not cover any local clearance fees, duties or taxes due on delivery of your package in your country outside the EU. Please inform yourself about the relevant fees before purchasing.
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